Smart Ash Holders LLC websites and social channels run a proactive approach to user policy confidentiality to ensure all necessary steps are taken to protect our users throughout their visiting and engaging experiences. Your privacy and safety is important to us.
We are committed to conducting our business in accordance with safety and privacy principles in order to ensure that the confidentiality of personal information is protected and maintained.
Information Collected and Use
We are the sole owners of the information collected on our websites. We only have access to the information that you voluntarily give us via email or our contact forms and we use this information to respond to your inquire. We will collect information by lawful and fair means and, with the knowledge or consent of the individual concerned.
We will NEVER share, disclose, sale or rent collected information with 3rd parties. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, for example to ship an order. Shipping companies (like USPS, Fedex or UPS) do not share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Information Disclosure Exception
Your Access to and Control over Information Collected
You control your account information and settings. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.
- You can subscribe and/or unsubscribe from our newsletter
- You can signup and/or cancel your membership at any time.
- You can change/correct any data or account details we have about you at any time.
- You can have us delete, update or cancel data or account details we have about you at any time.
Email Communication and e-Newsletters
We use your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the service, technical and security notices). You may not opt out of service-related emails as well.
Wherever we collect sensitive information on our websites (such as credit card data), that information is collected, encrypted and transmitted to us in a secure way via e-commerce merchant account providers, (for example Paypal, Stripe, and/or Authorize.net). We don’t receive your payment details, only records of a sale. Your information is kept confidential by e-commerce merchant account providers. You can verify a secure transaction by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page, depending on your operating system.
We will only retain personal information as long as necessary for the fulfillment of its purpose and we will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We take all necessary and legally required precautions to protect your information both online and offline. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. In the event that any information under our control is compromised as a result of a breach of security, Smart Ash Holders LLC will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Cookies & Trackers
We use “cookies” and “analytics codes” on our websites.
A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. A session cookie is temporary and disappears after you close your browser. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.
Information requested may include contact information (such as name, email address), and demographic information (such as city, zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
We encourage anyone who receives a letter, e-mail or phone call claiming that they are the winner of a Smart Ash Holders LLC give away to verify its authenticity before taking any action.
Sponsors & Advertisers Links
Our web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or social platforms) and you allow such a third-party access to you User Content you do so at your own risk.